Like many software startups, our journey has been filled with unforeseen challenges and opportunities. As we grew, certain features that initially seemed essential evolved into complex maintenance challenges, while others emerged as key innovations. The complexity of our system expanded over time, and soon it resembled something akin to the London Underground map. However, despite these growing pains, our original system has performed admirably, contributing to AJ Hackett Bungy’s impressive digital presence—now sitting at over 130 million views, 15 million likes, and 700 thousand shares across social platforms. Yet, to meet the evolving needs of our customers and to continue helping them build strong communities of advocates, it became clear that a complete overhaul was necessary.
We are now stoked to be introducing EpicShot 2.0, a cutting-edge solution designed to enhance every aspect of adventure experience capture and management. Below are some of the key innovations that set EpicShot 2.0 apart:
Smart Capture Advancements
Guide App Enhancements: Our new Guide App now offers offline capture functionality, complete with built-in redundancy and an integrated video stitching system for easy content creation, even in remote locations.
Dual Capture Technology: EpicShot 2.0 introduces breakthrough dual capture technology that enables simultaneous photo and video capture. This has already delivered significant cost savings as we now only require the one iPhone to capture the angle in both formats—one of our partners saved $12,000 in hardware costs as a result.
Operational Innovation
Multi-Orchestration Capabilities: The system can adapt to different weather conditions and diverse adventure styles, ensuring smooth operations in any environment.
RFID-Enabled Queuing System: A cutting-edge queuing system powered by RFID technology will soon be deployed at Hanmer Springs Thermal Pools and Spa, streamlining guest flow and enhancing operational efficiency.
GPS-Enabled Content Uploading: Managing footage in remote or difficult-to-access locations has never been easier, thanks to GPS-enabled content uploading that ensures a seamless workflow from start to finish.
Real-Time Sync Across Devices: Devices are now synchronised in real time, ensuring that all users have access to the most up-to-date information.
API Integration with Booking Providers: Our new API integrations ensure that customer details are automatically kept in sync with booking platforms, improving both the customer experience and operational efficiency.
AI and Future-Ready Features
Built-In AI for Smarter Content Processing: Powered by Microsoft’s Semantic Kernal and OpenAI integrations, the system delivers improved content classification, and more precise document analysis capabilities.
Self-Serve Kiosks: Customers can now independently access and manage their content via self-service kiosks, providing them greater control over their experience.
Revamped Admin Dashboard: The new admin dashboard represents a significant leap forward in operational control and efficiency. Supporting full multi-tenancy capabilities, operators can seamlessly manage multiple locations from a single, intuitive interface. The system offers hierarchical site management with customisable permissions, real-time operations monitoring, and unified content management across all locations. This centralised approach streamlines workflows while maintaining location-specific customisation options and comprehensive reporting capabilities.
Redesigned Epic API Platform: At the core of EpicShot 2.0’s transformation lies our completely rebuilt Epic API, engineered for performance and scalability. This next-generation API platform delivers significantly faster response times through optimised query handling, intelligent load balancing, and sophisticated caching mechanisms. Built with modern security standards and designed for scale, the new Epic API enables operators to effortlessly handle peak traffic periods while maintaining consistent, reliable performance.
The rebuild of EpicShot 2.0 isn’t just about adding new features—it is about creating a solid, scalable foundation for future growth. We have enhanced the system’s speed, reliability, and user experience, ensuring that it can grow alongside our partners’ needs.
Whether you’re managing high-traffic summer operations or exploring new adventure experiences, EpicShot 2.0 is designed to help you deliver unforgettable moments to your customers that they can relive again and again. And this is just the beginning—there are many more exciting innovations on the horizon.
To learn more about how EpicShot 2.0 can transform your adventure business, enquire below now.